Task · Customer support

Add a chatbot to an online shop: our pick and two alternatives

The AI tool we’d start with for this job, two alternatives, and why each one fits.

Best pick

Tidio (Lyro)

Built for small online shops, with Shopify integration and an AI agent (Lyro).

Freemium · Small-shop live chat with an AI agent

Visit Tidio (Lyro) ↗ About Tidio (Lyro)

Alternative

Chatbase

Train a bot on your store's FAQs and policies and embed it.

Paid · A chatbot trained on your own website/docs

Visit Chatbase ↗ About Chatbase

Alternative

Intercom Fin

Higher-end option priced per resolution as volume grows.

Paid · AI agent resolving support conversations

Visit Intercom Fin ↗ About Intercom Fin

Describe your own version of this task in the recommender. It also matches words like: shopify, woocommerce, online store, online shop, ecommerce chatbot, store chatbot, shop chatbot, wix.

Pricing models are taken from each tool’s own website and dated on its tool page. Prices change: check before you buy.

Other customer support tasks

All customer support tools →

Add a chatbot / automate customer support

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